你知道成為QlikView 的客戶有自己的Portal嗎?

你知道成為QlikView 的客戶有自己的Portal嗎?

Ø  Qlik Customer Portal

授權的客戶可於Portal 上使用下列4點

1. ·         Search knowledgebase
2. ·         Submit and track support requests
3. ·         View how-to videos
4. ·         Retrieve license information

Qlik Customer Portal »

Ø  How to Submit a Case via the Customer Portal

如何申請請看下列影檔

http://community.qlik.com/docs/DOC-4714

Ø  How to Search the Article Knowledgebase 

如何查詢知識文件請看下列影檔

http://community.qlik.com/docs/DOC-4705 

Call QlikView Support

如果你要CALL Support ,請記得先準備下列要項哦.

When calling QlikView Support, please have the following information available:

·         The relevant QlikView 16-digit license number

·         The full QlikView version number (e.g., 9.0.7119)

·         A complete description of the problem experienced including details on how to reproduce it

·         A sample QlikView file (.qvw), if possible

·         Technical details of the host server/machine, including:

·         Windows operating system

·         32bit or 64bit environment

·         Number of CPUs and amount of RAM

·          Japan

·         Phone: +81 3 5050 5020
Hours: Tokyo Monday - Friday between 9:00 am - 17:00 JST

·          Singapore

·         Phone: 800 441 1358 (Toll free)
Hours: Monday - Friday between 8:00 am – 5:00 pm Sydney EST/EDT

·          Other Countries - Asia Pacific

·         Phone: +61 2 6111 2045
Hours: Sydney Monday - Friday between 8:00 am - 5:00 AEST